Frequently asked questions

General Questions.

How Can I Open An Account?

In order to open an account, you only need to have an active e-mail address. Switch in to REGISTRATION PAGE to fill in the required fields. Which will take less than 1 minute..

How Can I Access The Account?

If you are a registered user of dex-coinexfx, please enter your username and password in the appropriate fields at the top of the website and switch to LOGIN PAGE . You will be redirected to your account automatically as soon as you have done the above.

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How Can I Edit My Personal Information In My Account?

Log on to the account and click “Edit Account” to enter the personal information page where you will be able to modify your data. Save the changes when all necessary data are entered. However, you may not modify your e-mail and e-wallet data because this function is disabled for security reasons. If you want to change these data, please contact us..

Is There A Limit On The Amount I Can Invest? ?

Currently, we have an introductory low deposit minimum amount of 50 USD and going up to unlimited which is the maximum allowed for a single deposit and depends on your investment plan. You are able to check min. and max. the amount for each plan on our main page and your account menu “Make Deposit”..

After I Make A Withdrawal Request, When Will The Funds Be Available On My Bitcoin Wallet?

Withdrawals are processed automaticaally once requested. .